Frequently Asked Questions
Maybe you have a few questions. That’s okay; most people do.
So here’s a quick collection of some of the questions people ask us and our answers. If you still have a question, don’t hesitate to contact us (or give us a call at (613) 707-7646), and we’ll be happy to answer it for you.
How does this process work exactly?
Contact us and tell us about your property. If your property qualifies, we will set up an appointment for our Home Buying Specialist to meet you personally and view your home. Immediately after, we will make you a cash offer; if you accept, we can sign an agreement and at that point you will have sold your home (subject to a review period from our investors). It is really that simple. No hidden fees, no obligations. You can take a look at our testimonials to learn how we have bought homes within days or even hours of the seller contacting us.
My house is currently listed with an agent. Will you still buy it?
Typically, no. We will put in an offer if the listing has been terminated and you have every intention to sell privately for a cash sale. Our service is meant for sellers who want to avoid the hassle of a traditional real estate sale. In your case, you would have already endured the listing process and, thus, be less likely to experience the benefits of our service. Should you terminate your listing and choose to contact us, we will still offer cash and a flexible closing. We will also not have a buyer rep, so you will save on that commission. Since your home did not sell to a retail buyer, though, we would expect a lot of flexibility on the price to make this cash sale happen.
When you buy my house, do you actually pay cash?
Yes, in the form of a bank draft or wire transfer. Not a briefcase of dollar bills! Paying “cash” also means our purchases are not conditional on financing from banks or any other type of mortgage lender. Once the offer is firm, you will receive the funds from your lawyer on closing.
I’m not looking to sell, but I’d like to get a quote. Can you come by and give me one?
We are cash buyers, not appraisers or real estate agents. We recommend you hire a licensed appraiser or realtor to come over and make an assessment of your home’s current estimated value. Bear in mind, appraised value is for the purposes of retail buyers – as investors, we value the homes differently and do not buy off the appraised value.
I’m not looking to sell, but I know someone who wants to sell privately and doesn’t plan to list. Can I refer them to you?
Of course! We love your referrals. All we require is for you to provide the person’s name and phone number and we’ll let them know you sent us. If the deal works out and we buy their home, we will pay you a referral fee upon closing (typically $1000, but can be higher if you find us a great purchase).
Do you pay fair market value?
The term “fair market value” is highly subjective and varies from seller to buyer. But yes, for our service, we pay an investor’s fair market value — we offer a reasonable price based on the flexible and tremendous service we provide. There are many instances where we have paid the seller’s full asking price because the numbers worked for us as an investment. We aim to make the purchase and sale a win-win for everyone.
If you want the retail or appraised value of your home, we appreciate that and encourage you to list with a qualified agent. It is worth the investment. We are your ideal buyer if you are flexible on the retail value and can benefit from the perks of an easy and flexible sale.
After buying my home, do you intend to live in it?
We are not retail buyers — we do not live in the homes. We renovate and resell or rent them out with our partners.The renovation can be minor cosmetic or even a major structural rehab. We buy homes in any condition.
Can we use the same lawyer?
The Law Society of Ontario requires a buyer and seller in a single real estate transaction be represented by separate lawyers. Our company can always refer you to a credible law firm that can assist you with the sale and act as your legal counsel.
My home is a mess. Can you give me some time to clean it before you come to buy it?
We buy homes as-is, so there is really no need to clean declutter beforehand. You do not have to stage the home to impress us or our bank and you do not have to pay for staging or arrange an open house as you would if you were to list. We have seen it all, so do not go out of your way to make your home showable. It will not impact our interest or ability in buying your home. And we do not judge; in fact, for what we do, oftentimes the messier the better!
I have a difficult tenant(s) or one of them wants to stay after I sell. Is that a problem?
While we would prefer vacancy with immediate possession, if you have a difficult tenant we can arrange where we assume the tenant and save you the headache of filing an eviction order, paying courts costs, etc. All you are required to do is give the tenant(s) 24-hour notice for showing when we come to buy your home.
How quick can you close?
As quickly as 2-3 weeks for the most urgent sales, and typically you are looking at 4-6 weeks from signing to closing. We can also close later, even 2-4 months if need be. That is the great part of selling to us. Since we do not live in the home and do not rely on banks, we have that flexibility to make the sale as easy as possible for you.
I need money now for a down payment on a new house, or I won’t have a place to live after my home closes. Can you help me?
Yes, we are able to schedule our closing day so that we close a day or two prior to you purchasing your next property.
I have a lot of junk and clutter in my house. Can I leave it behind when selling to you?
Of course. You will need to let us know in advance of signing and we will factor that into our purchase price to cover our costs. We will order the bins and hire the labour after closing, saving you that time, pain and hassle.
Can you come by and make me an offer?
Yes, but like you, our time is valuable. We make offers on properties to serious and motivated sellers, so if you are not ready to sell or just want to get a price, please do not request an appointment at the moment. By no means are you obligated to accept our offer at the appointment, we simply request that you are open and able to review a serious offer in such a way. If you are only curious about value, we encourage you to hire a licensed appraiser.